Return-Path: Delivered-To: craig@dapaero.com Received: from gator4254.hostgator.com by gator4254.hostgator.com with LMTP id YCl0NNws5GZnrw8AcizydQ (envelope-from ) for ; Fri, 13 Sep 2024 07:15:24 -0500 Return-path: Envelope-to: craig@dapaero.com Delivery-date: Fri, 13 Sep 2024 07:15:24 -0500 Received: from gy.d.sender-sib.com ([77.32.148.25]:45540) by gator4254.hostgator.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 (Exim 4.96.2) (envelope-from ) id 1sp5Cu-004MD2-0O for craig@dapaero.com; Fri, 13 Sep 2024 07:15:24 -0500 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=sendinblue.com; q=dns/txt; s=mail; bh=wQ0k+MWbfTuQHbM5VLMuYHxL1XGWyv4wnXyJgrEDiD0=; h=from:reply-to:subject:date:to:mime-version:content-type:content-transfer-encoding:in-reply-to:list-unsubscribe:x-csa-complaints:list-unsubscribe-post; b=YsoTxL4AJ/aWCL/z/jv7PmWE/x4u3bxzVk60gg3eewF8UyOdP47aGvzsjCnaqhbLaBoVvsWY8hgh A5ixW4ETqzvvr4j6sdXAP8MDLLzKKn7QdBFdDFBtggx3QrLwGRB08L6YgMJt4RND0Ighi5gkpeYV n+DFZa+gFLYYawVBIys= Received: by smtp-relay.sendinblue.com with ESMTP id ae3c9597-d8b2-4206-a185-2f906bcad2d5; Fri, 13 September 2024 12:15:11 +0000 (UTC) X-Mailin-EID: MjQxMDYwNjE4fmNyYWlnQGRhcGFlcm8uY29tfjwzM3dvYTJyMDV6Mm0uZDZ4ZXZvdHd1Y2JhQHNlcnZlcjEubWFoYXRtYWlubm92YXRpb25zLmNvbT5%2BZ3kuZC5zZW5kZXItc2liLmNvbQ%3D%3D Date: Fri, 13 Sep 2024 12:15:10 +0000 Subject: New Comment on TT5324 Does dynon display swap require LOA? P2004 BRAVO 105 Reply-To: crm@crm-tecnam.com In-Reply-To: Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="b1_11c4f768b0794e5b7c314b0f103bc08b" X-Mailer: PHPMailer 5.2.27 (https://github.com/PHPMailer/PHPMailer) Content-Transfer-Encoding: 8bit Message-Id: Origin-messageId: <33woa2r05z2m.d6xevotwucba@server1.mahatmainnovations.com> To: X-sib-id: d-bzHyWpDK35RpKdcC04Cb_c_hlRiN6uR2HsCDBFTiUNBtoCrXn1Rn3UDK_MxnP6kw-YPc55euEJkha5ejq4CJ5kKTBn0ocyS9X1sZU6TNCxCSD9m7KEuNGkASmON9QcMGEp8BJh6uEF6fpRgCLm5fNUuNtV0ZOJ1ugkBeDVZw X-CSA-Complaints: csa-complaints@eco.de List-Unsubscribe-Post: List-Unsubscribe=One-Click Feedback-ID: 77.32.148.25:6889280_-1:6889280:Sendinblue From: List-Unsubscribe: X-Spam-Status: No, score=-1.4 X-Spam-Score: -13 X-Spam-Bar: - X-Spam-Flag: NO --b1_11c4f768b0794e5b7c314b0f103bc08b Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable =09 Ticket No : TT5324 P2004 BRAVO 105 Subject : Does dynon display swap require LOA=3F Dear Craig Andrews, There is a reply to Does dynon display swap require LOA=3F in the = =22Customer Portal=22. you have a new comment *** BEGIN OF COMMENT *** Dear Craig,We would appreciate an update on the LOA, as we would like to = proceed with updating the status of the ticket accordingly. If you no = longer plan to move forward with the LOA at this time, we can close the = ticket and reopen it in the future if needed.Thank you for your time and = support.Best regardsGiulio D'ambrosio Commented at:13-09-2024 14:13:21 = ((UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna) *** END OF COMMENT *** Ticket details: Title: Does dynon display swap require LOA=3F Ticket No : TT5324 Status : Wait For Response Category :=20 Severity :=20 Priority : High Aircraft P2004 BRAVO S/N 105 Flight Hours: 1100 Reg Marks: N2414T Engine model: ROTAX 912 100HP =20 Description: Hello,My aircraft has dual 10=22 dynon classic displays. One needs to be = replaced but the dynon classic has been discontinued and the new version is= the dynon HDX. the HDX is a drop-in replacement and the configuration can= be brought over from the existing display. There is no change in wiring, = the connectors are identical, they fit in the same panel hole, etc. The = new display is within 1/2 ounce of the existing display and has slightly = lower power consumption. For all practical purposes this is a direct swap = over to the current production version of the display. Does this require a= LOA from Tecnam=3Fthankscraig End of =10Description Message history All Comments: *** BEGIN***=20 Dear Craig,We would appreciate an update on the LOA, as we would like to = proceed with updating the status of the ticket accordingly. If you no = longer plan to move forward with the LOA at this time, we can close the = ticket and reopen it in the future if needed.Thank you for your time and = support.Best regardsGiulio D'ambrosio Commented at:13-09-2024 14:13:21 = ((UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna)thank you for= the information, we are preparing the request for a LOA Commented = at:30-07-2024 20:13:52 ((UTC+01:00) Amsterdam, Berlin, Bern, Rome, = Stockholm, Vienna)Dear Craig,Please find all the information attached Best = RegardsGiulio D'ambrosio Commented at:24-07-2024 12:10:38 ((UTC+01:00) = Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna)I am making sure I have = full documentation for this aircraft, please provide the as-delivered = equipment list W&B for this aircraft. Commented at:23-07-2024 18:02:23 = ((UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna)Where is the = LOA request form=3F Commented at:23-07-2024 16:57:17 ((UTC+01:00) Amsterdam= , Berlin, Bern, Rome, Stockholm, Vienna)Dear Craig,Thank you for opening a = ticket.Yes, we confirm that a LOA (Letter of Approval) is required to = replace the display. This is necessary to ensure that all wiring is = identical and that the datasheet of the new display is compatible with the = aircraft.If you intend to proceed with the replacement, please forward us = the LOA request so we can evaluate it.If you decide not to proceed, please = let us know so we can close the ticket.Thank you.Best regardsGiulio = D'ambrosio Commented at:23-07-2024 14:07:31 ((UTC+01:00) Amsterdam, Berlin,= Bern, Rome, Stockholm, Vienna) *** END ***=20 Access the Customer Portal here: https://crm-tecnam.com/portal7/ Thanks TECNAM Technical Support T6 Comment Added From CRM : Send Email to Contact, where Contact is Portal = User --b1_11c4f768b0794e5b7c314b0f103bc08b Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=utf-8

Ticket No : TT5324 P2004 BRAVO 105
Subject : Does dynon display swap require LOA=3F

Dear Craig Andrews,

There is a reply to Does dynon display swap require LOA=3F in the = =22Customer Portal=22.

you have a new comment
*** BEGIN OF COMMENT ***

Dear Craig,

We would appreciate an update on the LOA, as we would like to proceed with = updating the status of the ticket accordingly. If you no longer plan to = move forward with the LOA at this time, we can close the ticket and reopen = it in the future if needed.

Thank you for your time and support.

Best regards
Giulio D'ambrosio Commented at:13-09-2024 14:13:21 = ((UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, = Vienna)



*** END OF COMMENT ***

Ticket details:
Title: Does dynon display swap require LOA=3F
Ticket No : TT5324
Status : Wait For Response
Category :
Severity :
Priority : High

Aircraft P2004 BRAVO
S/N 105
Flight Hours: 1100
Reg Marks: N2414T

Engine model: ROTAX 912 = 100HP
 

Description:
Hello,

My aircraft has dual 10=22 dynon classic displays. One needs to be = replaced but the dynon classic has been discontinued and the new version is= the dynon HDX. the HDX is a drop-in replacement and the configuration can= be brought over from the existing display. There is no change in wiring, = the connectors are identical, they fit in the same panel hole, etc. The = new display is within 1/2 ounce of the existing display and has slightly = lower power consumption. For all practical purposes this is a direct swap = over to the current production version of the display. Does this require a= LOA from Tecnam=3F
thanks
craig

End of =10Description


Message history All Comments:
*** BEGIN*** 
Dear Craig,

We would appreciate an update on the LOA, as we would like to proceed with = updating the status of the ticket accordingly. If you no longer plan to = move forward with the LOA at this time, we can close the ticket and reopen = it in the future if needed.

Thank you for your time and support.

Best regards
Giulio D'ambrosio Commented at:13-09-2024 14:13:21 = ((UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, = Vienna)

thank you for the information, we are preparing the = request for a LOA
Commented at:30-07-2024 20:13:52 ((UTC+01:00) = Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna)

Dear Craig= ,

Please find all the information attached

Best Regards
Giulio D'ambrosio Commented at:24-07-2024 12:10:38 = ((UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, = Vienna)

I am making sure I have full documentation for this = aircraft, please provide the as-delivered equipment list W&B for this = aircraft.
Commented at:23-07-2024 18:02:23 ((UTC+01:00) = Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna)

Where is = the LOA request form=3F
Commented at:23-07-2024 16:57:17 = ((UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, = Vienna)

Dear Craig,

Thank you for opening a ticket.

Yes, we confirm that a LOA (Letter of Approval) is required to replace the = display. This is necessary to ensure that all wiring is identical and that = the datasheet of the new display is compatible with the aircraft.

If you intend to proceed with the replacement, please forward us the LOA = request so we can evaluate it.

If you decide not to proceed, please let us know so we can close the ticket= .

Thank you.

Best regards
Giulio D'ambrosio Commented at:23-07-2024 14:07:31 = ((UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, = Vienna)


*** END *** 


Access the Customer Portal = here: https://crm-tecnam.= com/portal7/

Thanks
TECNAM Technical Support

T6 Comment Added From CRM : Send = Email to Contact, where Contact is Portal User



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